Promotional Products FAQ | Promotional Products Canada (PPC)

Promotional Products FAQs

Promotional products play a key role in branding, marketing, and relationship-building across organizations of all sizes. Below are answers to some of the most common questions we receive from clients across Canada. These insights are intended to help you plan with confidence and clarity.


General Questions

What are promotional products?

Promotional products are branded items used to promote an organization, event, or message. They are commonly used in marketing campaigns, corporate gifting, trade shows, employee recognition programs, and community outreach initiatives.

How do promotional products support marketing efforts?

Promotional products provide a tangible brand touchpoint. When selected thoughtfully, they increase brand recall, encourage engagement, and extend visibility well beyond a single interaction or event.

Who uses promotional products in Canada?

Organizations across corporate, government, education, healthcare, and nonprofit sectors use promotional products. They are effective for both small businesses and national organizations.


Ordering & Process

How does the ordering process work?

The process typically includes product selection, artwork review, proof approval, production, and delivery. PPC provides guidance at each stage to ensure timelines, branding, and expectations are clear before production begins.

How long do promotional products take to produce?

Most promotional products require approximately 2–4 weeks from artwork approval to delivery. Timelines vary based on the product, branding method, and quantity. Rush options may be available for select items.

What are minimum order quantities?

Minimum order quantities vary by product and supplier. Some items are available in lower quantities, while others require larger runs. PPC helps identify options that align with your needs and budget.


Pricing & Budget

How much do promotional products cost?

Pricing depends on the product type, quantity, branding method, and sourcing. Promotional products can accommodate a wide range of budgets, from cost-effective giveaways to premium gifting solutions.

Are there setup or artwork fees?

Some products include setup or imprint fees, while others do not. All costs are clearly outlined before production begins so there are no surprises.

Can you work within a fixed budget?

Yes. PPC regularly works within defined budgets and can recommend products that balance quality, impact, and cost efficiency.


Branding & Quality

What branding methods are available?

Common branding methods include screen printing, embroidery, laser engraving, debossing, and digital printing. The appropriate method depends on the product material and intended use.

Can I see a proof before production?

Yes. Digital proofs are provided for approval before production begins, allowing you to confirm layout, placement, and branding accuracy.

How do you ensure product quality?

PPC works with trusted suppliers and applies quality control standards to ensure products meet expectations for durability, branding clarity, and overall presentation.


Sustainability & Responsibility

What makes a promotional product eco-friendly?

Eco-friendly promotional products may use recycled materials, renewable resources, reusable designs, or reduced packaging. Sustainability claims are evaluated carefully to ensure they are credible and meaningful.

Do eco-friendly products cost more?

Not always. While some sustainable products carry a premium, many are competitively priced and comparable to traditional options. PPC helps assess trade-offs between cost, impact, and environmental goals.

For sustainability-focused initiatives, see our Eco-Friendly Promotional Products solutions.


Logistics & Fulfillment

Do you ship across Canada?

Yes. PPC supports national fulfillment and can deliver to locations across Canada, including major cities and regional centers.

Can you support multi-location delivery?

Yes. We regularly coordinate multi-location and multi-city deliveries for organizations with distributed teams or national campaigns.

What happens if timelines are tight?

When timelines are constrained, PPC helps identify products and production methods that can meet deadlines without compromising quality.


Choosing the Right Solution

How do I choose the right promotional product?

The right product depends on your audience, objectives, timeline, and budget. PPC provides consultative guidance to help align product selection with your goals.

Can you help with event-specific merchandise?

Yes. We support conferences, trade shows, and activations through our Promotional Products for Events and Trade Show Giveaways Canada solutions.

Do you support employee recognition programs?

Yes. Many organizations work with PPC on structured Employee Recognition Products that reinforce culture and performance.


Get Started

If you have additional questions or would like guidance on a specific project, our team is here to help.

Get a Quote or Talk to an Expert